Cookie
Policy

This Cookie Policy explains how Cryoserver (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognize you when you visit our websites at https://www.cryoserver.com, (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Cryoserver) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies.

How can I control cookies?

You have the right to decide whether to accept or reject non-essential cookies. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.

You have the option to reject non-essential cookies when first visiting our website by clicking ‘decline’ in the notification banner.

Non-essential cookies are used by various third-party applications on our website which include:

• Google Tag Manager (Google Analytics)

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

• Hotjar Tracking

https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookie-Information

• Hubspot

https://knowledge.hubspot.com/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser

• Wistia

https://wistia.com/support/account-and-billing/privacy-and-data-protection

You can view the cookies used on our site by the above third-party applications by clicking the links provided.

If you choose to reject non-essential cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit https://optout.aboutads.info/ or https://www.youronlinechoices.com/.

If you have any questions about our use of cookies or other technologies, please email us at sales@cryoserver.com or by post to:

Cryoserver
First Floor, Wigglesworth House, 69 Southwark Bridge Road
London SE1 9HH
United Kingdom
Phone: (+44) 0800 280 0525